How to remote terminal services (correctly)

Typically we would just use the remote desktop icon to remote into a server, or for the more command-line driven folks, a /mstsc at the run command prompt. I was told by tech support to actually use the following for windows server instead: /mstsc /console /v:[servername]

I don’t quite understand why, but it seems to have something to do with 1 single account. Please let me know if you’ve the exact explanation(s). No prize though.

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